What is a virtual assistant, and how does VAs+ work?
A virtual assistant (VA) is a skilled professional who provides remote administrative, technical, or creative assistance to clients. At VAs+, we go beyond traditional freelancing. We connect you with vetted, US-based VAs who become an integrated part of your team. We manage the matching, onboarding, and ongoing support, ensuring you receive consistent, high-quality assistance without the complexities of direct hiring.
Are your VAs based in the U.S.?
Yes, absolutely. All VAs in the VAs+ network are proudly based in the United States. This ensures seamless communication, timezone alignment, and a deep understanding of the U.S. business landscape.
How does VAs+ vet its virtual assistants?
Our vetting process is rigorous. We thoroughly assess each VA’s skills, experience, professionalism, and communication abilities. This includes background checks, in-depth interviews, skill assessments, and reference checks to ensure we match you with only the most qualified and reliable professionals.
Do I get a dedicated virtual assistant, or a team?
At VAs+, each client is matched with a dedicated virtual assistant who becomes their primary point of contact and familiarizes themselves with their specific needs. This ensures a consistent and personalized experience. However, that dedicated VA is also backed by our expert VAs+ team, providing support, specialized expertise, and seamless continuity whenever needed. This model ensures you receive consistent, high-quality assistance that’s adaptable to your evolving needs, without any gaps in service.
What types of tasks can a VAs+ virtual assistant handle?
Our virtual assistants are proficient in a wide range of tasks designed to support small business owners and busy professionals. This includes, but is not limited to: administrative support (inbox management, scheduling, data entry), marketing assistance (social media scheduling, content coordination), operations and project coordination (workflow optimization, project tracking), and basic financial tasks (expense tracking, invoicing).
How do I communicate with my virtual assistant?
Communication is seamless and tailored to your preference. You can communicate with your VA(s) via email, instant messaging platforms (like Slack or Teams), or scheduled video calls. We ensure clear communication channels are established from the start to optimize collaboration.
What’s the onboarding process like?
Our onboarding process is designed to be efficient and straightforward. After an initial consultation to understand your needs, we match you with suitable VAs. We then guide you through setting up communication tools and task management systems, ensuring a smooth transition and quick start to delegating your workload.
How are your services priced?
VAs+ offers flexible pricing models designed to fit varying business needs and budgets. Our pricing is typically based on retainer packages or project-based agreements, ensuring you only pay for the support you need, without the overheads of traditional employment. We’ll discuss the best option for you during your free consultation.
